Shipping & Returns

If you have questions at any point about the order status of your new cool socks, shipping or other issues, please email us or call (805) 786-4375, ext. 2. We’re here to help!


U.S. Shipping

The Sock Drawer ships all of our fun socks from our headquarters in sunny California on Monday through Friday via USPS and FedEx.  Orders placed on a federal holiday will go out the next available business day.

USPS First Class orders will be shipped within 72 hours of order placement.

All USPS Priority, FedEx 2-Day and FedEx Overnight orders placed before 12 p.m. PST will go out the same day (Monday through Friday).  

    *All U.S. orders over $45 qualify for free USPS First Class shipping!  

    Please note, all delivery times are based on USPS and FedEx estimates of delivery and cannot be guaranteed by The Sock Drawer.  

    We offer the following additional options:

    Method Price Transit Time
    USPS First Class $4.95 on orders under $45 5-7 business days
    USPS Priority $8.95 2-3 business days
    FedEx Ground determined at checkout 3-5 business days
    FedEx 2-Day determined at checkout 2 business days
    FedEx Overnight determined at checkout 1 business day 

     

    Once we ship your socks, you will receive a shipping confirmation email that includes tracking information. Allow up to 24 hours for tracking information to update.

    When entering your shipping address, please ensure you double-check all address fields for accuracy. The Sock Drawer is not responsible for any additional costs associated with re-shipping an order. If your package is returned to us due to an address error, you will have two options: You can pay additional shipping fees to have the package sent to the correct address OR we can cancel the order and refund you for the value of the socks, but not the original shipping costs.


    International Shipping

    The Sock Drawer will happily ship your socks to most areas of the globe! Our international options are as follows:

    Method Price Transit Time
    USPS International First Class* $14.95 2-6 weeks
    USPS International Priority* $39.95 2-3 weeks
    FedEx International Economy determined at checkout 5-7 business days
    FedEx International Priority determined at checkout 3-5 business days


    *USPS International services are available in only the following countries: Australia, Canada, Denmark, Finland, France, Germany, Ireland, the Netherlands, New Zealand, Norway, Sweden, Switzerland and the United Kingdom. FedEx shipping is available for all nations.

    Please be aware when ordering internationally, shipping times and customs processing can vary greatly. The Sock Drawer is not responsible for any additional charges, taxes or time incurred by customs. We also cannot guarantee tracking outside of the United States when using USPS. Additional information regarding customs can be found by contacting your local postal service.


    U.S. Returns

    Your new fun socks should make you happy! If you are not completely satisfied with your order, we will do what we can to make it better.

    Socks may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

    If you have decided to exchange a pair of socks you ordered for another pair on our website, go ahead and order the new pair! Then follow the steps below to return the original socks. We’ll process your refund as soon as we receive them.

    We offer free return shipping labels for all domestic orders. Be sure to have your order number handy. Start here to create a return shipping label using our third-party service:

    Create a Domestic Return Label


    International Returns

    If you live outside the United States and want to return your socks, please ship them back to us using any delivery service that is most convenient for you. Send the socks to this address:

    The Sock Drawer
    3765 S. Higuera St., Suite 160
    San Luis Obispo, CA 93401
    USA

    Socks may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

    If you want to exchange your socks for another pair on our website, go ahead and order the new pair, then return the original socks. We’ll process your refund as soon as we receive them.

    As always, email us if you have questions.