Shipping & Returns

If you have questions at any point about the order status of your new cool socks, shipping or other issues, please email us or call (805) 786-4375, ext. 2. We’re here to help!


U.S. Shipping

*All U.S. orders over $45 qualify for Free Standard Shipping!   

We offer the following additional options:

Method Price Expected Delivery
Standard $4.95 on orders under $45 7-10 business days
Priority $10.95 2-3 business days
FedEx Ground Determined at checkout 3-5 business days
FedEx 2-Day
Determined at checkout
2 business days
FedEx Overnight
Determined at checkout
1 business day 

 

Please note, all delivery times are estimates and cannot be guaranteed by The Sock Drawer.  Unexpected delays due to weather can happen.  We appreciate your understanding!

All Priority and FedEx orders placed Monday - Friday before 10am. PST will go out the same day.  Orders placed on a federal holiday will go out the next available business day.

Once we ship your socks, you will receive a shipping confirmation email that includes tracking information. Allow up to 24 hours for tracking information to update.

When entering your shipping address, please ensure you double-check all address fields for accuracy. The Sock Drawer is not responsible for any additional costs associated with re-shipping an order. If your package is returned to us due to an address error, you will have two options: You can pay additional shipping fees to have the package sent to the correct address OR we can cancel the order and refund you for the value of the socks, but not the original shipping costs.


International Shipping

 We offer the following options:

Method Price Expected Delivery
Standard International Starts at $11.50, determined at checkout 7 to 21 business days
Priority International Starts at $33.00, determined at checkout 6-10 business days
FedEx Ground (Canada & Mexico only)
Determined at checkout
5-7 business days
FedEx International Economy Determined at checkout 5-7 business days
FedEx International Priority Determined at checkout 3-5 business days

 

Our international shipping rates are based on the size of your order and the distance the socks need to travel to you.  Shipping rates are determined at checkout.

All Priority and FedEx orders placed Monday - Friday before 10am. PST will go out the same day.  Orders placed on a federal holiday will go out the next available business day.

Please note:

  • The Sock Drawer is not responsible for any additional charges, taxes or time incurred by customs.
  • All international transit times are estimates and cannot be guaranteed by The Sock Drawer. 
  • Transit time and customs processing can vary greatly.
  • We do not guarantee tracking outside of the United States when using our Standard or Priority shipping methods.
  • Additional information regarding customs can be found by contacting your local postal service.

U.S. Returns

Your new fun socks should make you happy! If you are not completely satisfied with your order, we will do what we can to make it better.

Socks may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

If you have decided to exchange a pair of socks you ordered for another pair on our website, go ahead and order the new pair! Then follow the steps below to return the original socks. We’ll process your refund as soon as we receive them.

We offer free return shipping labels for all domestic orders. Be sure to have your order number handy. Start here to create a return shipping label using our third-party service:

Create a Domestic Return Label


International Returns

If you live outside the United States and want to return your socks, please ship them back to us using any delivery service that is most convenient for you. Send the socks to this address:

The Sock Drawer
3765 S. Higuera St., Suite 160
San Luis Obispo, CA 93401
USA

Socks may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

If you want to exchange your socks for another pair on our website, go ahead and order the new pair, then return the original socks. We’ll process your refund as soon as we receive them.

As always, email us if you have questions.