The Sock Drawer

 
FREE mystery socks & shipping on orders over $50!

Copy of Shipping & Returns

If you have questions at any point about the order status of your new cool socks, shipping or other issues, please email us or call (800) 930-0955. We’re here to help!


U.S. Shipping

*All U.S. orders over $50 qualify for Free Standard Shipping!   

We offer the following additional options:

Method Price Transit Time*
Standard* $4.95 on orders under $50 3-6 business days
Expedited** $9.95 2-4 business days
FedEx Overnight
Determined at checkout
1 business day 

 

Please note: Transit Times are estimates and cannot be guaranteed by The Sock Drawer.  Unexpected delays due to weather or carrier issues can happen and are out of our control.  We appreciate your understanding!

*Standard Orders are processed Monday-Friday within three business days, excluding Federal Holidays.

**Expedited and FedEx orders received by 10a.m. PST Monday-Friday will ship by end of same day. Orders placed on weekends and U.S. Federal Holidays will ship by end of next business day.

Once we ship your socks, you will receive a shipping confirmation email that includes tracking information. Allow up to 24 hours for tracking information to update.

When entering your shipping address, please ensure you double-check all address fields for accuracy. Please add any Apartment or Suite number.  The Sock Drawer is not responsible for any additional costs associated with re-shipping an order. If your package is returned to us due to an address error, you will have two options: You can pay additional shipping fees to have the package sent to the correct address OR we can cancel the order and refund you for the order total less original shipping costs.


International Shipping

DUE TO COVID-19 INTERNATIONAL SERVICES ARE EXPERIENCING DELAYS.  

We offer the following options:

Method Price Transit Time*
Standard International* Starts at $11.50, determined at checkout 7 to 21 business days
Priority International* Starts at $33.00, determined at checkout 6-10 business days
FedEx Ground (Canada & Mexico only)
Determined at checkout
5-7 business days
FedEx International Economy Determined at checkout 5-7 business days

 

Our international shipping rates are based on the size of your order and the distance the socks need to travel to you.  Shipping rates are determined at checkout.

Please note: Transit Times are estimates and cannot be guaranteed by The Sock Drawer.  Unexpected delays due to weather or carrier issues can happen and are out of our control.  We appreciate your understanding!

*Standard Orders are processed Monday-Friday within three business days, excluding Federal Holidays.

*Priority and FedEx orders received by 10a.m. PST Monday-Friday will ship by end of same day. Orders placed on weekends and U.S. Federal Holidays will ship by end of next business day.

PLEASE NOTE:

  • The Sock Drawer is not responsible for any additional charges, taxes or time incurred by customs. Additional information regarding customs can be found by contacting your local postal service.
  • Transit Times are estimates and cannot be guaranteed by The Sock Drawer.  Unexpected delays due to weather, carrier issues, and Customs can happen and are out of our control.  We appreciate your understanding!
  • We do not guarantee tracking outside of the United States when using our Standard or Priority shipping methods.
  • Additional information regarding customs can be found by contacting your local postal service.

Once we ship your socks, you will receive a shipping confirmation email that includes tracking information. Allow up to 24 hours for tracking information to update.

When entering your shipping address, please ensure you double-check all address fields for accuracy. Please add any Apartment or Suite number. The Sock Drawer is not responsible for any additional costs associated with re-shipping an order. If your package is returned to us due to an address error, you will have two options: You can pay additional shipping fees to have the package sent to the correct address OR we can cancel the order and refund you for the order total less original shipping costs. 


    U.S. Returns

    Your order from The Sock Drawer should make you happy! If you are not completely satisfied with your order, we will do what we can to make it better.

    Products may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

    If you have decided to exchange an item you ordered for another product on our website, go ahead and place an order for the new item! Then follow the steps below to return the item you'd like to return. We’ll process your refund as soon as we receive them.

    We offer free return shipping labels for all domestic orders. Be sure to have your order number handy. Start here to create a return shipping label using our third-party service:

    Create a Domestic Return Label


    International Returns

    If you live outside the United States and want to return your socks, please ship them back to us using any delivery service that is most convenient for you. Send the socks to this address:

    The Sock Drawer
    852 Higuera St.
    San Luis Obispo, CA 93401
    USA

    Socks may be returned within 30 days of the date your order shipped from us, preferably in their original condition. Returns are processed within 5-7 business days of package receipt.

    If you want to exchange your socks for another pair on our website, go ahead and order the new pair, then return the original socks. We’ll process your refund as soon as we receive them.

    As always, email us if you have questions.